• Contact Details
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  • Pick Up Details
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  • Destination Details
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  • Other Information
  • Account Information
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    If you require a cost code, reference number or purchase order number quoted on this particular booking, please enter the information in this field.

  • Comments
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    Please include any train times, restaurant, appointment times, pick up directions or anything we would find useful to ensure a prompt service.

  • Bookings

    511 Viking will email you a quotation for your airport transfer, long distance or local journeys based on the information provided by you. 511 Viking reserve the right to amend the quotation if there is any material change to the original itinerary, the number of passengers, or the type of vehicle required.

    Airport Transfers:

    You must allow sufficient time when booking your taxi to allow for the check-in times required by your airline and for any delays caused by traffic conditions. 511 Viking shall not be responsible for any delay caused by your failure to allow enough time to reach your destination or if the passengers are not ready for collection at the booked time.

    You must order a suitable car size for the number of passengers and luggage. 511 Viking cannot guarantee to carry excessive amounts of luggage. Please note that a child, no matter what age, counts as one passenger.

    If you need to transport a wheelchair please specify this at the time of booking.

    511 Viking will always check for flight delays before the driver leaves for the airport but can only rely on the information supplied by the Airport Websites.

    Once you have accepted your quotation, please check your booking confirmation carefully and inform 511 Viking promptly for any errors. 511 Viking shall not be responsible for any delays caused or costs arising from / by your failure to provide 511 Viking with correct information.

    All car parking charges shall be paid on the day of collection from the airport by the customer unless otherwise stated / agreed in advance.

    Payments can be made by credit, debit cards, and cash. Cheques are accepted as an alternative with a valid Guarantee card. Surcharges will apply.

    A full receipt can be emailed direct to you or hand written business card receipts supplied by your driver. Please note that an emailed receipt can take up to 48 hours.

    For more information, Please see our full Terms and Conditions page.